Frequently Asked Quesions

You’ll find answers to our most frequently asked questions below. If there’s something we haven’t covered, feel free to get in touch, we’re always happy to help and aim to be as accommodating as possible.

A 5m bell tent requires a flat, grassy area of approximately 7m x 7m to allow room for guy ropes and easy access.

Yes, all of our packages include full setup and take-down at your chosen location. You just show up and enjoy!

Absolutely! If you’re on private land or a venue with space, we’re happy to work with your preferred layout, we can even help with planning the best setup.

Our tents are fully waterproof and cosy inside. We also provide warm bedding and ambient lighting to keep things comfy no matter the weather.

Not as standard, but we can chat through options if you need power or extra warmth — particularly for autumn or early spring events.

Yes, we offer a guest booking service to take the pressure off you. We’ll coordinate everything and keep you updated along the way.

In most cases, yes just let us know as early as possible so we can check availability and make the necessary arrangements.

Our tents are sturdy and built to last, but if damage does occur, we’ll assess the situation. Minor wear and tear is usually no problem, but for significant damage, cleaning or repair fees may apply. We’re always fair and transparent about any costs.

Yes, we welcome well-behaved dogs in our tents! Just be sure to double-check with your chosen venue or campsite, as some locations have their own pet policies.

Yes, absolutely. While weekends are our most popular, we’re happy to accommodate weekday bookings where availability allows — just drop us a message with your dates.